ACTIVE
Helping to get our people moving, looking after their physical and mental wellbeing in a variety of ways, helping them to not only look good but feel good too
ACADEMY
Developing our people inside and outside the workplace, helping them to become the very best that they can be
FOUNDATION
We are supporting a local cause, chosen by our people in a groupwide vote, through a variety of team fundraising events over the next year
REWARDS
The hard work and diligence of our people does not go unnoticed, and so our Rewards pillar gives us the opportunity to recognize this through discounts, social events and additional leave
1
Making daily improvements for long-term success
Kaizen is a Japanese philosophy that’s about constant improvement - the small daily steps forward that make a big difference. It’s how we achieve greatness within our teams and for our customers too.
2
Promoting a positive and respectful culture
We passionately promote a culture of respect for everyone, giving our time generously and always offering our help and expertise to staff and customers alike.
3
Creating a dream team and investing in good relationships
Our business is built on strong relationships - they are essential to delivering the very best for our customers. We encourage, support and trust our colleagues and invest in their wellbeing so we can succeed together.
4
Taking ownership and being accountable
We are fully accountable to each other and to our customers. We take ownership of everything we do, make sure it is our best work, and see it through to completion.
5
Focusing on tasks that deliver results
We are driven by results and never confuse motion with progress. We prioritise work that delivers the greatest impact for our customers.
6
Promoting a positive and respectful culture
At every opportunity we are willing to be bold, challenge ourselves and step out of our comfort zone. This is how we push the boundaries of possibility and make a real difference to the world around us.